Privacy Policy

At Loyal Golden Retrievers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard any personal information submitted through our application process or other forms of communication. By using our services, you agree to the terms outlined in this policy.

 

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Information We Collect

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When you submit an adoption application or contact us, we may collect personal information such as:

• Your name, address, phone number, and email address

• Details about your home environment and experience with dogs

• Preferences related to puppy selection and adoption

 

All information is collected exclusively for the purpose of evaluating applications, communicating with prospective adopters, and ensuring our puppies are placed in the best possible homes.

 

 

How We Use Your Information

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We use the information provided to:

• Review and process adoption applications

• Communicate with applicants about the adoption process

• Provide updates on available puppies and future litters (if requested)

• Send helpful post-adoption resources and ongoing puppy care guidance (families may opt out at any time)

• Improve our services and customer experience

 

Your personal information is never shared, sold, or distributed to third parties for marketing purposes.

 

 

Email Communications & Opt-Out

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To support families after adoption, we send occasional emails with helpful puppy care tips, training resources, and health reminders. These are designed to assist new owners as they navigate their puppy’s first months at home. Families can unsubscribe at any time by following the opt-out instructions provided in the email.

 

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Website Cookies & Tracking

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Our website is hosted on Wix, which uses cookies and similar tracking technologies to improve website functionality, analyze visitor activity, and enhance the user experience. These cookies are managed by Wix's default settings, and we do not control or customize them. If you prefer to limit or disable cookies, you can adjust your browser settings at any time.

 

 

Third-Party Services & External Links

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Our website may contain links to external resources, such as veterinary partners, pet care recommendations, or training services. However, we are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies separately.

 

 

Retention & Deletion of Information

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We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

• Application & Adoption Records: Due to Canadian Kennel Club (CKC) requirements, we maintain records related to our breeding program, dog registrations, and all adoption transactions. This ensures accurate documentation and compliance with CKC guidelines.

• Personal Information Retention: Under PIPEDA (Personal Information Protection and Electronic Documents Act), we retain applicant information only for as long as necessary to process applications and provide post-adoption support. Once personal information is no longer required, we securely delete, anonymize, or destroy it to prevent unauthorized access.

• Data Removal Requests: Individuals may request deletion of their personal information if it is no longer neededfor legal or operational reasons. However, records related to approved adoptions and breeding documentation cannot be deleted due to CKC compliance and ethical breeder responsibilities. If a removal request cannot be fully accommodated, we will inform the individual and discuss available options.

 

 

Photos, Testimonials & Puppy Updates

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We love receiving updates from our adoptive families! If you send us photos or testimonials about your puppy, we may share them on our website or social media pages. However, we will always ask for permission first before publicly sharing any images or personal stories. If at any time you wish for a previously shared photo or testimonial to be removed, please contact us through our website, and we will promptly take it down.

 

 

Your Rights & Contacting Us

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You have the right to:

• Request a copy of the personal information we hold about you

• Ask for corrections or updates to your submitted information

• Request removal of your data from our system if no longer needed and not required for CKC compliance

 

If you have any questions about this Privacy Policy or how your data is handled, please fill out the contact form below on our website, and we will be happy to assist you.

 

 

Policy Updates

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We reserve the right to update this Privacy Policy as needed to reflect changes in our operations or legal requirements. Any updates will be posted on our website.

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